Resources

Language Access Laws:

Title VI of the Civil Rights Act of 1964 outlines that any organization or activity receiving federal funding may not discriminate based on national origin, which includes preferred language.

https://www.justice.gov/crt/fcs/TitleVI-Overview

 

Section 1557 of the Affordable Care Act added specifications to the definition of a trained and qualified interpreter, while introducing new regulatory requirements regarding language access.

https://www.hhs.gov/sites/default/files/1557-summary-508.pdf

https://www.hhs.gov/sites/default/files/1557-fs-lep-508.pdf

 

The Join Commission is a non-profit organization who accredits and certifies health care organizations on certain performance standards, including language access.

https://www.jointcommission.org/standards_information/jcfaqdetails.aspx?StandardsFAQId=1484&Sta ndardsFAQChapterId=78&ProgramId=0&ChapterId=0&IsFeatured=False&IsNew=False&Keyword=interp reter

 

CLAS Standards are set to ensure that services provided are appropriate to an individual’s culture and language preferences so that health professionals can help bring about positive health outcomes for diverse populations.

https://www.thinkculturalhealth.hhs.gov/clas/what-is-clas

https://www.thinkculturalhealth.hhs.gov/assets/pdfs/EnhancedNationalCLASStandards.pdf

How to Appeal to Language Access:

http://www.pacificinterpreters.com/docs/resources/gladiators-handout-how-to-appeal-to-the- evidence-final_marjory-bancroft_barabara-reyes.pdf

Children as Interpreters:

https://theconversation.com/migrant-children-are-often-their-parents-translators-and-it-can-lead-to-ill- health-55309

https://www.nytimes.com/2001/08/26/nyregion/urban-tactics-translating-for-parents-means-growing- up-fast.html

  • 1373 Grant St. Denver, CO 80203
  • (303) 831-4151

Testimonials

"Thank you so much for hosting a wonderful training, I thoroughly enjoyed it and would recommend it to anyone interested in interpreting.”
- Beth, Bridging the Gap trainee
"The Interpreter Network is a great place to work. They are respectful with the interpreters, reliable and dependable with the clients."
- Interpreter for The Interpreter Network
"I've taken two classes at Spring Institute that I've thoroughly enjoyed and work as a Spanish interpreter for them. They have very personable and supportive staff. "
- Interpreter for The Interpreter Network
"We are so thankful for the interpreter each time that he comes to help. He is excellent with the patients, always has a great attitude, and is able to interpret VERY accurately and quickly. He makes doing our jobs easy, even with a language barrier. Thank you to him and your office!”
- Interpretation services client
“The instructor was knowledgeable and helpful and the training has shaped me to be a great interpreter and good person.”
- Ephirem, Bridging the Gap trainee
"The staff of The Interpreter Network are extra helpful, thoughtful, and practical."
- Translation services client
"I worked very closely with two interpreters over the past year and really felt like we were a team and we were working together in support of my clients. I also felt that my clients trusted and enjoyed working with the interpreters."
- Interpretation services client
“If I haven’t told you before, I really love this work. And I really enjoy working with you and everyone at The Interpreter Network!”
- Interpreter for The Interpreter Network
"I learned a lot from this class about mental health issues."
- Mahvash, Bridging the Gap in Mental Health Interpreting trainee
"Our interpreter was great to work with and his expertise made our event much more inclusive."
- Interpretation services client
"Our interpreter was great to work with and his expertise made our event much more inclusive."
- Interpretation services client
"The training is neatly organized and taught by an experienced, caring instructor. All the material is valuable as it prepares you well to handle real life situations. "
- Pablo, Bridging the Gap trainee
"I have let my colleagues know how lovely it is to work with all of you at The Interpreter Network. I appreciate your proactive communication and prompt responsiveness whenever there might be glitches or a need to quickly touch base on a request.”
- Interpretation services client
"The interpreter [providing services in a behavioral health setting] is wonderful in every way. The family and I are grateful for her!"
- Interpretation services client
“You guys were a massive help and I wanted to let you know how much I appreciate your help and support.”
- Bridging the Gap trainee
"The Interpreter Network by Spring Institute did a wonderful job partnering with us to prepare materials for family outreach events. Their dedication to meeting our needs was consistent and prompt."
- Translation services client
“I was nervous we wouldn’t be able to find an in-person interpreter on such short notice. You all have a group of GREAT interpreters and we’re thrilled. Thank you for your work and THANK YOU to your interpreters!”
- Interpretation services client
"Thanks so much to The Interpreter Network for making our event materials accessible to the audience we really needed to reach!"
- Translation services client
"Engaging the interpreter was a really smooth process and we truly appreciate the value that interpretation services added to our training."
- Interpretation services client
"I love this class and I believe this is a good opportunity for everyone."
- Bridging the Gap trainee
"The interpreter we engaged for a 3-day conference did a great job!"
- Interpretation services client
"The Interpreter Network is amazing and gave me the best experience."
- Interpreter for The Interpreter Network
"Our interpreter from The Interpreter Network made a huge difference in welcoming and including a new member in our group. That's truly invaluable."
- Interpretation services client
"I’ve worked with an Arabic interpreter from The Interpreter Network for almost two years to support my communication with a client during therapy sessions. I would highly recommend her services to anyone who needs an Arabic interpreter as a capable, honest, reliable and friendly person to work with."
- Interpretation services client
“I love to work with The Interpreter Network because of all the beautiful work that you guys do in the community and for refugees.”
- Interpreter for The Interpreter Network
“I love to work with The Interpreter Network because of all the beautiful work that you guys do in the community and for refugees.” -
- Interpreter for The Interpreter Network
"The Bridging the Gap medical interpreter training was an incredible experience - super efficient and effective training. Our lead instructor was very responsive before and after the training, and I’m still periodically in contact with her as I start my work as a medical interpreter. She has a wealth of experience in, and knowledge of, the field. I cannot recommend Spring Institute enough."
- Jennifer, Bridging the Gap trainee
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